Performance Readiness Audit (PRA)
A precision race car exceeds all traditional automotive
expectations for handling, speed and performance.
Randomly serviced vehicles often fail to meet consumer
expectations for service, reliability, and performance.
The major difference is that the professional race car
team takes a
holistic
approach to optimizing performance. The most skilled and
competent race car teams are constantly diagnosing and
monitoring all key vehicle functions. They are ensuring
that all vital systems (operation parts, driver, and the
racing team) are aligned and in tune with one another.
The Chapman Group recommends that organizations take
this same professional, holistic approach to optimizing
their sales performance through the use of our
Performance Readiness Audit (PRA).
Some sales organizations try to increase sales
performance by fixing one part of the “sales machine.”
They realize their numbers are below expectations and
attempt a traditional jump-start activity: i.e. more
sales training. In reality, there are many other issues
that may be contributing to a lackluster level of sales
performance.
Taking a holistic approach to solving your current
challenges involves examining all of the contributing
factors and areas of your business that play an integral
part in achieving and sustaining total sales success.
This holistic approach, or PRA, is conducted in stages
that include research, analysis, and the development of
recommended solutions, with an implementation plan for
each specific solution. Finally, unlike many other
consulting firms, we actually deliver on what we
propose, giving you the strategy, tactics, and resources
necessary for implementing the appropriate solutions.
PRA efforts include:
1. An executive level
project launch meeting
2. A comprehensive review of requested
documents
3. Primary and secondary market research
4. On-site one-on-one meetings, workshops, and
focus groups
5. Interaction with sales related MIS staff and
review of sales tools
6. Analysis of findings
7. Conclusions and recommendations, including
projected costs of solution
8. Presentation of final PRA report and
recommended implementation action plan
The Chapman Group offers end-to-end solutions to
facilitate sales improvement efforts for clients to
achieve expected results; investing in and solving only
one business challenge at a time is seldom the answer!