Sales Process
For a sales organization to be successful in getting its
product or service to market, a well-defined sales
methodology and process is essential. We view a process
as something that is predictable, repeatable, and
measurable. The sales process normally begins with
market segmentation – identifying your potential
customer or user, and eventually meeting the needs of
your customer through closing a sale. As part of the
buying cycle our customers or prospects may not have the
same sense of urgency as your sales channel. This is
why staying in touch with your customer by effectively
managing and nurturing the business relationship may be
the only viable way to be there when the time is right
for closing the sale.
The Chapman Group’s approach to opportunity development
is a proactive one via a continuum of “touch management”
to the appropriate decision makers of your customer or
prospect. Our sales development methodology is a
strategic encounter or “touch” that keeps your solution
in front of the potential buyer through a series of
timely, well-defined interactions. We consider a touch
as anything from a well-planed conference call to
mailing brochures that highlight your product as a
solution to your target’s needs. This sales development
“continuum” includes your senior management as part of
the touch, and allows you to continue interacting with a
customer at all levels of decision-making.
The strategy is to stay in front of the customer or
prospect with your message until a sale is finalized!