Strategic Account Management (SMARTS™)

SMARTS™ (Strategic Mega Account Resource TeamS) is the next generation in Strategic Account Management and Servicing, aligning ourselves with those accounts that enable the future.

SMARTS™ is a proactive, client-centric approach designed to meet the challenges of today’s key accounts. It is a team-based methodology for acquiring and assessing critical account information, establishing high-level account relationships, and expanding and qualifying sales opportunities. It is a process that includes operational guidelines for cross-functional teams. SMARTS™ established a world-class sales operation capable of consistently exceeding sales goals and enabling the retention, acquisition, and development of your key (mega) accounts. SMARTS™ may also incorporate the customization of your sales technology to make forecasting more accurate and your salespeople more knowledgeable about their accounts.