Optimizing Sales Effectiveness

By: Dennis J. Chapman Sr., President and CEO, The Chapman Group

 

In today's global economy, survival and continued business excellence is more challenging than ever. Over achieving revenue and profitability targets is no longer an option; it is    an expectation and often a requirement. There are no magic pills to achieve this outcome. Sales Effectiveness has now been identified as a key driver to optimum results.

 

[CLICK FOR MORE] File Format is Adobe PDF

 

 

Calculating Value in Economic Terms

By: Carl Schwartz, Senior Partner, The Chapman Group

 

Companies that have an economic approach to value propositioning are likely to achieve fast growth and increased profitability.  With that said, what is an economic value proposition?

 

Economic Value (Proposition): The expected monies saved and/or earned from the features and benefits of your product/service as anticipated and validated by your customer.

 

We have found that to recognize the economics of a value proposition the organization must:

 

 

[CLICK FOR MORE] File Format is Adobe PDF

  

Getting Your Company Focused on Customers 42 Annual SAMA Conference May 7-10, 2006 Sign Up To Attend Click Here!!

Dennis Chapman selected to speak at Strategic Account Management Association Annual Conference

 

If you're managing strategic customers, your mandate is to make customers both real and equivalent inside your firm.  To succeed, you'll need an integrated view of the total customer relationship using analytics on a par with the rest of the business.  You'll also need new capabilities to drive better coordination, consistency and responsiveness across the matrix.  Most of all, you'll need a fluid and flexible approach to enable true customer alignment despite their differing and changing needs.  SAMA's Annual Conference agenda was built to address this complex set of issues.  

 

SAMA's 42nd Annual Conference is being held May 7-10 in Dallas, Texas.  Over 70 sessions are being offered.  In addition to Dennis' session on "Leading, Managing & Coaching Your Account Team Toward Optimum Performance", companies like 3M, Cisco, FedEx, Hilton, Johnson Controls, Shell and Siemens will share best practices.  Check this link to see all the details and browse sessions being offered:

https://www.strategicaccounts.org/promo/chapman

 

     

     Issue XXI    April 11, 2006

 

 

In This Issue

White Paper Edition

Optimizing Sales Effectiveness

By: Dennis J. Chapman Sr., President and CEO, The Chapman Group

[CLICK FOR MORE] File Format is Adobe PDF

Calculating Value in Economic Terms

By: Carl Schwartz, Senior Partner, The Chapman Group

[CLICK FOR MORE] File Format is Adobe PDF

 

Upcoming Events

 

April 19 - 21, 2006
DMA - Direct Marketing to Business Conference
Omni Orlando Resort at Champions Gate, FL


http://www.the-dma.org/conferences/dmadmb/

May 7-10, 2006
SAMA Annual Conference
Dallas, TX

www.strategicaccounts.org

May 31 – June 2, 2006
Sales Intelligence Summit 2006
Park City, UT


http://www.sisummit.com/index.aspx

October 16-18, 2006
Synygy Performance Conference 2006 West
Miami, FL

www.performanceconference.com


October 25-26, 2006
SAMA University
Chicago, IL

www.strategicaccounts.org

 

10 Ways to More Effectively Connect to Your Strategic Accounts

 

1. Encourage senior level “peer-to-peer” relationship meetings

2. Execute periodic business performance reviews

3. Solicit and measure quarterly feedback on their loyalty

4. Offer interaction with your “thought leaders”; industry experts

5. Include them in external industry communications; i.e. newsletters

6. Create a joint and collaborative “economic value delivered” project team

7. Offer them their own customer web-site within your web-site

8. Engage them to participate on your cross-functional account team

9. Sponsor unique customer event at industry trade shows and conferences

10. Establish and invite them to participate on an executive level customer council; sponsor an annual event for council 

 

Quick Links

 

ChapmanHq.com

 

 

Copyright © 2006 The Chapman Group.  All rights reserved.  The Chapman Group, and other TCG products are either registered trademarks or trademarks of The Chapman Group in the United States and/or other countries.  The Chapman Group makes no warranties, express or implied, in this document

               Click here for printable version