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2004

10.28.04

Press Release Source: The Chapman Group

Primary Intelligence and The Chapman Group Announce Strategic Partnership

Click here to go to Primary Intelligence's home page 

SALT LAKE CITY, UTAH – Tuesday,  October 26, 2004, 9:00 am EST  

Primary Intelligence, a leading provider of sales, market, and competitive intelligence solutions, and The Chapman Group, a premier provider of integrated sales process consulting and sales effectiveness solutions announced today the formation of a strategic partnership to provide new metric-based tools proven to optimize sales performance.   

In addition to adding each company’s respective services to their current offerings, Primary Intelligence and The Chapman Group will develop a new metric-based technology leveraging existing leading indicators and predictive analytics.  By combining The Chapman Group’s LoyaltyPro™ with Primary Intelligence’s Sales Confidence Index, users will be provided leading indicators as to the future behavior of recurring and new revenue streams, and Executive Officers will have new insights into the general health of ongoing sales efforts, revenue trends and key account retention and attrition, at least three months in advance. 

“The Chapman Group and Primary Intelligence have developed solution sets that are a natural match,“ said Rob Jeppsen, Chief Strategy Officer at Primary Intelligence, “Together, these leading indicators provide insights that have never been available to Executive Officers.  By blending attrition risk, loyalty metrics, and attitudinal drivers from the sales force, organizations will know exactly where future revenue will come from and what challenges are in front of them well in advance.  More importantly, they’ll be able to identify the root causes of their wins and losses.” 

Dennis Chapman, President and CEO of The Chapman Group, sees this partnership with Primary Intelligence as creating one of the most innovative sales solutions for corporate executives.  Mr. Chapman states; “This partnership will offer, for the first time in business, on-demand 24 x 7 predictive sales analytics that will enable all sales leaders and corporations to make the necessary and immediate corrections to their business plans. Quick responsiveness to sales and market changes will have a profound impact on profitability, competitive advantage and ultimately shareholder equity. For the first time, Executive Officers will be able to implement critical sales strategies on a timely basis, and never have to be in the dark about their sales and revenue trending. This is a profound business leadership breakthrough.” 

The new real-time technology will provide ongoing indicators and root cause analysis complete with early warning systems and drill down capability.  The result will be a powerful tool that predicts future outcomes based on customer decision dynamics and salespeople attitudes. 

 

About Primary Intelligence

Primary Intelligence, Inc., based in Salt Lake City, Utah, is a leading provider of predictive sales analytics, sales intelligence, and competitive intelligence solutions for managing and servicing sales infrastructure to the world’s leading companies. Through win loss analysis, Primary Intelligence provides clients with concise, actionable intelligence that allows them to make correct decisions about their target markets, products, and strategies. For more information about Primary Intelligence, visit www.primary-intel.com.

 

 

About The Chapman Group

The Chapman Group is a global sales strategy consulting firm that specializes in creating and optimizing world class sales organizations through the implementation of innovative and proprietary sales processes, methodologies, best practices, and software tools.  With deep functional expertise and proven experience in sales process consulting, The Chapman Group works with clients in improving the way they sell and the value they deliver to customers through improving the effectiveness of their sales process.  For more information about The Chapman Group, visit www.ChapmanHQ.com.

 

 

Contacts:
Rob Jeppsen
Primary Intelligence
801-838-9600 ext. 5042
rjeppsen@primary-intel.com

 

Denny J. Chapman Jr.

The Chapman Group

800-755-1905 ext. 24

dennychapman@chapmanhq.com

 

2004 Click here to see the Press Release on www.Yahoo.com

08.16.04

Press Release Source: The Chapman Group

BALTIMORE, MARYLAND - Monday, November 01, 2004, 9:00 am EST 

The Chapman Group Announces Addition of Comcast Corporation to Client Portfolio

The Chapman Group, a global sales strategy consulting firm that specializes in creating and optimizing world class sales organizations announced today that they have reached an agreement with Comcast Corporation to provide Comcast’s sales managers in the Washington Metro area with training on leading, managing, and coaching their sales teams. 

This agreement marks another key step in The Chapman Group’s goal of increasing their local market presence.  “Comcast Corporation is a leader in the cable industry and improving the leadership and coaching skills of their sales managers in the Washington Metro area will successfully enable them to continue to retain this dominant market position,” said Dennis Chapman, President, The Chapman Group. 

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.Comcast.com) is principally involved in the development, management and operation of broadband cable networks and in the provision of programming content. The Company is the largest cable company in the United States, serving more than 21 million cable subscribers. The Company's content businesses include majority ownership of Comcast Spectacor, Comcast SportsNet, E! Entertainment Television, Style Network, The Golf Channel, Outdoor Life Network and G4. Comcast Class A common stock and Class A Special common stock trade on The NASDAQ Stock Market under the symbols CMCSA and CMCSK, respectively.  

 

About The Chapman Group

The Chapman Group is a global sales strategy consulting firm that specializes in creating and optimizing world class sales organizations through the implementation of innovative and proprietary sales processes, methodologies, best practices, and software tools.  With deep functional expertise and proven experience in sales process consulting, The Chapman Group works with clients in improving the way they sell and the value they deliver to customers through improving the effectiveness of their sales process.  For more information about The Chapman Group, visit www.ChapmanHQ.com.

 

 

Contact
Denny J. Chapman Jr.

The Chapman Group

800-755-1905 ext. 24

dennychapman@chapmanhq.com

 

08.16.04

Press Release Source: The Chapman Group

 

Chapman Group CEO Dennis Chapman to speak at the Strategic Account Management Association’s SAMA University

 

BALTIMORE, MARYLAND - Monday, August 16, 2004, 9:00 am EST

 

The Chapman Group announced today that Dennis Chapman will be speaking at the Strategic Account Management Association’s SAMA University to be held October 27-28, 2004 in Chicago, IL.  Dennis will be speaking on the topic of employing metrics in the area of account management during his workshop entitled “Employing Metrics to Optimize Account Management Practices, Relationships and Outcomes.  For companies that are interested in learning more about SAMA or SAMA University, please visit http://www.strategicaccounts.org or download the official SAMA University brochure http://www.strategicaccounts.org/dlpdf/SamaU_2004.pdf 

 

 

About The Chapman Group

The Chapman Group is a global sales strategy consulting firm that specializes in creating world class sales organizations through the implementation of innovative proprietary sales processes, methodologies, best practices, and software tools.  With deep functional expertise and proven experience in sales process consulting, The Chapman Group works with clients in improving the way they sell and deliver value to customers through improving their sales process.  Their home page is www.ChapmanHQ.com

 

About SAMA

The Strategic Account Management Association is a non-profit organization devoted to developing and promoting the concept of customer-supplier collaboration. SAMA is dedicated to the professional development of the individuals involved in the process of managing national, global and strategic customer relationships, and to enabling firms to create greater customer value and achieve competitive advantage accordingly.  Their home page is www.StrategicAccounts.org.

 

Contact

Denny J. Chapman Jr.

The Chapman Group

Tel: +1 (410) 381 7113

dennychapman@chapmanhq.com 

 

Libby Cannon

Strategic Account Management Association

Tel: +1 (312) 251 3131

cannon@strategicaccounts.org

 

07.16.04

Press Release Source: The Chapman Group

Chemetall Oakite Completes  Phase I Launch of Corporate University Across North America  

BERKELEY HEIGHTS, NEW JERSEY - Friday, July 16, 9:00 am ET

Chemetall Oakite today completed phase I of The Chemetall Oakite Center of Excellence across North America.  Initial feedback toward the Center of Excellence points to revitalization of the corporate culture and a renewed sense of the corporate strategy and direction within the company for all employees. 

Over the course of this project, members of The Chapman Group (TCG) worked with a Chemetall Oakite client team consisting of senior management in order to further develop the strategic objectives, goals, and vision for implementation. 

“The initial strategic approach that a company takes toward launching and implementing a Corporate University is critical; if enough time is not spent on the front end developing the proper infrastructure; it will ultimately be very hard to achieve a high level of success in implementing future employee development programs.  Chemetall Oakite recognized this immediately and put the right resources together both internally and externally to insure this project’s success” said William Ganz, Senior Consultant, The Chapman Group. 

“We are very excited about the possibilities that The Chemetall Oakite Center of Excellence brings to the organization.  We feel that this strategic direction of the company will help us continue to attract and retain talent and continue our leading position within the specialty chemicals marketplace” said Ron Felber, CEO, Chemetall Oakite. 

About The Chapman Group

The Chapman Group is a global sales strategy consulting firm that specializes in creating world class sales organizations through the implementation of innovative proprietary sales processes, methodologies, best practices, and software tools.  With deep functional expertise and proven experience in sales process consulting, The Chapman Group works with clients in improving the way they sell and deliver value to customers through improving their sales process.  Their home page is www.ChapmanHQ.com

 

About Chemetall Oakite

Oakite Products, Inc., with headquarters based in Berkeley Heights, NJ, has been developing, manufacturing, and supplying state-of-the art specialty chemical products since 1909. The QS9000/ ISO 9001 certified company offers a wide spectrum of products and systems to meet the needs of many industries, including aerospace, agricultural, appliance, architectural, automotive, coil coating, cold forming, and other metal processing-related markets. Chemetall Oakite's integrated products, chemical management systems, process equipment, and service programs facilitate the achievement of many industries' processing needs.  Their home page is www.Oakite.com.

 

Contact

Denny J. Chapman Jr.

The Chapman Group

Tel: +1 (410) 381 7113

dennychapman@chapmanhq.com 

 

Karen Sohl

Chemetall Oakite

Tel: +1 (800) 526 4473

karen.sohl@chemetall.com

 

Click here for the Chemetall Oakite case study

 

07.14.04

Press Release Source: The Chapman Group

Chapman Group CEO Dennis Chapman Addresses Sales Leaders at Frost & Sullivan’s 5th Annual Executive Summit: Sales & Marketing 2004  

BOSTON, MASSACHUSETTS - Wednesday, July 14, 2004

Dennis Chapman spoke today at Frost & Sullivan’s 5th Annual Executive Summit: Sales & Marketing 2004 on global sales challenges and opportunities as part of a panel that included executives from Marriott International, Xerox Corporation, Alcatel & Quidel Corporation.   

The conference focus this year centered on providing an interactive forum for sales and marketing professionals seeking to maximize ROI through superior sales, CRM & marketing strategies. 

About The Chapman Group

The Chapman Group is a global sales strategy consulting firm that specializes in creating world class sales organizations through the implementation of innovative proprietary sales processes, methodologies, best practices, and software tools.  With deep functional expertise and proven experience in sales process consulting, The Chapman Group works with clients in improving the way they sell and deliver value to customers through improving their sales process.  Their home page is www.ChapmanHQ.com

About Frost & Sullivan

Frost & Sullivan employs over 400 consultants, market analysts, corporate trainers, account managers and customer support staff globally. They work together in providing growth consulting and corporate training solutions to clients in more than 50 countries around the world.  Their home page is www.Frost.com 

Contact

Denny J. Chapman Jr.

The Chapman Group

Tel: +1 (410) 381 7113

dennychapman@chapmanhq.com

 

06.29.04

Press Release Source: The Chapman Group

Acton Mobile Industries Selects The Chapman Group to Develop & Support Its National Sales Force Automation System
Tuesday June 29, 9:00 am ET

BALTIMORE--(BUSINESS WIRE)--June 29, 2004--Acton Mobile Industries, the value leader in mobile office space and modular buildings, and The Chapman Group today announced that they have reached an agreement under which The Chapman Group will develop, implement, and support Acton Mobile Industries' web-based sales force automation system on a national basis.

Under this agreement, The Chapman Group will develop and support Acton Mobile Industries' web-based sales force automation system which will manage Acton Mobile Industries' entire sales process; from lead generation to order fulfillment. The national deployment of this system is part of Acton Mobile Industries' strategy to enhance their sales cycle and improve service levels across their US-Based marketplace.

"This agreement marks an important step toward our goal of improving the way that our company sells and markets our services. It equips our sales force across the US with a more efficient and effective means in which to service our clients," said Barry Gossett, CEO, Acton Mobile Industries.

"Acton Mobile Industries has long been an industry leader in providing value and exceptional customer service to enhance the overall customer experience, and this is yet another strong example of their ability to differentiate themselves in the marketplace," said Dennis Chapman, President & CEO, The Chapman Group.

About Acton Mobile Industries

With headquarters located in Baltimore, Maryland, and 15 offices in 12 states, Acton Mobile Industries has been servicing the mobile office and modular building industry since 1970. Through the ability to quickly deliver temporary space that makes job surveillance and project management both comfortable and convenient, Acton Mobile Industries has become the value leader in providing mobile offices and modular buildings to suit customer's specific needs. Acton Mobile Industries provides temporary space for construction sites, schools and industry in a variety of sizes and for varying lengths of time. Please visit www.ActonMobile.com for more information.

About The Chapman Group

The Chapman Group is a global sales strategy consulting firm that specializes in creating world class sales organizations through the implementation of innovative proprietary sales processes, methodologies, best practices, and software tools. With deep functional expertise and proven experience in sales process consulting, The Chapman Group works with clients in improving the way they sell and deliver value to customers through improving their sales process. Please visit www.ChapmanHQ.com for more information.
 

Click here for the ACTON Mobile Industries Case Study in Adobe PDF Format.

Contact:

     The Chapman Group, Columbia
     Denny J. Chapman Jr., 410-381-7113
     dennychapman@chapmanhq.com
     or
     Acton Mobile Industries, Baltimore
     W. J. Wyatt, 410-931-9100
     jwyatt@actonmobile.com

06.23.04

SAMA (Strategic Account Management Association) 40th Annual Conference 

The Chapman Group participated last month in SAMA’s 40th Annual Conference held from May 23-26 in Orlando, Florida. This is the 3rd year in a row that The Chapman Group has supported this event.  The sharing of best practices that occurs every year is an invaluable resource to the further development of account management, and The Chapman Group participated in this exchange of best practices during speaking sessions conducted by Dennis Chapman on Team Metrics That Matter and The Ever Shifting Client.  Each session was held twice, and over 150 people collectively participated in these sessions.  The Chapman Group hosted the Tuesday evening dinner that held the theme “SAMA by the Bay,” which truly painted a nice snapshot of the Chesapeake Bay & Maryland for everyone that was in attendance. 

 

 
 
     
 
 
     
 
 

05.27.04

IMC USA  

Founded in 1968, the Institute of Management Consultants USA, Inc. (IMC USA) is the premier national professional association representing management consultants. 

Members specialize in all management consulting areas including accounting, finance, human resources, logistics, manufacturing, marketing, purchasing, research, and technology. IMC’s expertise extends across all industries, domestic and international.

In addition to knowledge and experience, IMC USA members are committed to their professional practice. Each annually pledges to uphold a strict Code of Ethics enforced by the Institute. 

The Chapman Group was proud to be an exhibitor and presenter at this year’s 2004 North American Conference for Management Consultants entitled Creating Opportunities in a Changing Profession.

 

05.20.04

The Chapman Group (TCG) announces Gold Level Sponsorship of SAMA’s 40th Annual Conference, May 23-26, 2004 in Orlando, Florida. TCG will be exhibiting at the trade fair in Booth #3.  In conjunction with the conference, Dennis Chapman will be speaking at 2 sessions: Team Metrics That Matter & The Ever-Shifting Client. Team Metrics That Matter will be held Monday, May 24th from 3:00PM – 5:30 PM, and again on Tuesday, May 25th from 3:00PM – 5:30PM. The Ever-Shifting Client will be held Tuesday, May 25th from 10:00AM – 11:30AM, and again on Tuesday, May 25th from 1:00PM – 2:30PM

 

05.20.04

Metrics Institutionalize Sales Best Practices

The United States Postal Service

The USPS (The 16th largest revenue generating company in the United States) engages The Chapman Group to institutionalize best practice sales and strategic account management processes, methodologies & metrics into their sales and service automation system and deploys to over 900 sales representatives and managers.

 

05.18.04

A NEW LOOK FOR CHAPMANHQ.COM

The Chapman Group launches new website www.ChapmanHQ.com with a new look, enhanced features, and resources, and improved navigation. Intergraded eNewsletter and, many media rich resources, to spice up your Sales.

 

05.17.04

The Chapman Group announced today that Dennis Chapman will be speaking at Frost & Sullivan’s upcoming 5th Annual Executive Summit: Sales & Marketing 2004.  Dennis will be speaking as part of a debate team on the issue of global sales challenges & opportunities.  Other members of the debate team include executives from Marriott International, Xerox Corporation, Alcatel & Quidel Corporation.  This event will be held in Boston, Massachusetts from July 11-15, 2004.  Dennis will be speaking on July 14, 2004 at 10:45AM.  For more information, please visit Frost & Sullivan’s event website at: http://www.frost.com/prod/servlet/events.pag

 

05.11.04

Dennis Chapman spoke today at the 2004 Pittsburgh Chemical Day conference in Pittsburgh, Pennsylvania on Embracing Change in the Chemical Industry.  Pittsburgh Chemical Day is the single largest event that is held in the chemical industry each year.  Leading companies from the chemical industry were in attendance, concluding in a closing speaking session in which the CEO of Bayer Corporation, Dr. Attila Molnar spoke on change in the chemical industry.  The Chapman Group also exhibited at this event.

05.07.04

The Chapman Group (TCG) today announced a definitive agreement with HPI/SPS in which HPI/SPS gained sole ownership of The Chapman Group’s service offerings for the Latin America region.  This agreement continues to build on the string of successful partnerships that The Chapman Group has entered into in recent months.  This strengthens TCG’s position in the Latin America market and will continue to fuel the firm’s international business growth.  For more information on HPI/SPS.

 

05.04.04

Today, Dennis Chapman addressed a group of executives in Columbia, South America on account management best practices.  This session was held in conjunction with a week long trip to South America in which The Chapman Group met with key executives from HPI, a leading consulting services company that covers the Latin America region.

 

05.01.04

Dennis Chapman spoke at IMC’s (Institute of Management Consultants) national conference in Nashville, Tennessee.  Dennis spoke at the pre-conference workshop on the topic of Creating & Satisfying Clients in the Consulting Industry.  Attendees gained tremendous insight into the business development process in the consulting industry and were able to attend a question and answer session at the conclusion of Dennis’ speaking session.

 

03.10.04

The Chapman Group Launches it's first eNewsletter The Sales Advisor
This is a monthly eNewsletter which will include interesting sales focused articles, on how to improve your sales, Customer Spotlights, Associations and free sales tips, and tools. If your are not already receiving.
 

03.01.04

CLIENT SPOTLIGHT

Launching & Managing A Corporate University

The University of Amtico - Amtico International Inc.

 

In November of 2002, The Chapman Group began working with Amtico International in order to implement a corporate university for their organization.  This relationship began based on a long-term initiative of the company to deploy the corporate strategy of the company from the executive level to all employees.   

Some notable milestones of this client engagement include: 

•  Development Project Launch Date: November 2002

•  University Launch date: April 14, 2003

•  First courses included

 – Leadership

 – Mission & Culture

 – Customer Service 

A corporate university must fulfill a need or void in the business in order to be fully successful.  In this instance, the university helped Amtico International successfully deploy their corporate strategy and goals through the implementation of various courses and exercises.  This initiative is now entering its 2nd year and looks to further build on its’ successes during Year #1.  Go University of Amtico!

03.01.04

ASSOCIATION SPOTLIGHT

The Chapman Group recently expanded their channels of distribution through an alliance with Edge Plc., an international learning and development company based in Northern Ireland. The partnership grants Edge the ability to distribute The Chapman Group’s products and services with an emphasis on LoyaltyProTM, a web-based customer survey tool built to assess and manage customer attrition. In return, Edge has presented The Chapman Group with the opportunity to explore new markets in the European market. The Chapman Group and Edge share many commonalities in business strategy, visions, and values. Through this relationship, it is expected that more companies in need of sales improvement will gain access to The Chapman Group’s trainings, tools, methodologies, and processes. 

About Edge

Edge was founded in 1993 with a simple mission to develop sales people and improve their personal success; today edge is an international learning and development specialist. Their philosophy is all learning, corporate and personal, must create a profitable experience for all those involved in the transaction. Edge holds this pledge dearly and considers the needs of our audience and the corporations they represent, before a single hour of learning is designed. 

Edge invests heavily in a rigorous design and delivery methodology, believing passionately in the principle of adult learning. This ensures each program maximizes the benefits of action learning to produce experiences that are memorable, stimulating and fun. 

Edge sees their role as invigorators, inspiring people to become involved in creating positive change for themselves and their corporations. Edge creates environments that promote visionary leadership, paradigm breaking and results measurement. If people are to accept the rewards for creating true competitive advantage, they have a responsibility to measure the change. Edge has aided the success of thousands of business people in more than 24 languages and 53 countries around the world. 

 

02.28.04

The Chapman Group today announced that Acton Mobile Industries initiated a full-scale launch of the XSalerator.com™ sales management system for their United States sales division.  Acton Mobile Industries has purchased the rights to implement the XSalerator.com™ process, methodology, and metrics into their own proprietary sales management system named ASM.  Plans for future development within ASM are currently underway, and immediate results are expected as a result of this technology implementation.

 

 

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