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Past News
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News and Events
News
2004
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10.28.04 — |
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Press Release |
Source: The Chapman Group |
Primary Intelligence
and The Chapman Group Announce
Strategic Partnership
SALT LAKE CITY, UTAH
– Tuesday, October 26, 2004, 9:00
am EST
Primary Intelligence,
a leading provider of sales, market,
and competitive intelligence
solutions, and The Chapman Group, a
premier provider of integrated sales
process consulting and sales
effectiveness solutions announced
today the formation of a strategic
partnership to provide new
metric-based tools proven to
optimize sales performance.
In addition to adding
each company’s respective services
to their current offerings, Primary
Intelligence and The Chapman Group
will develop a new metric-based
technology leveraging existing
leading indicators and predictive
analytics. By combining The Chapman
Group’s LoyaltyPro™ with Primary
Intelligence’s Sales Confidence
Index, users will be provided
leading indicators as to the future
behavior of recurring and new
revenue streams, and Executive
Officers will have new insights into
the general health of ongoing sales
efforts, revenue trends and key
account retention and attrition, at
least three months in advance.
“The Chapman Group
and Primary Intelligence have
developed solution sets that are a
natural match,“ said Rob Jeppsen,
Chief Strategy Officer at Primary
Intelligence, “Together, these
leading indicators provide insights
that have never been available to
Executive Officers. By blending
attrition risk, loyalty metrics, and
attitudinal drivers from the sales
force, organizations will know
exactly where future revenue will
come from and what challenges are in
front of them well in advance. More
importantly, they’ll be able to
identify the root causes of their
wins and losses.”
Dennis Chapman,
President and CEO of The Chapman
Group, sees this partnership with
Primary Intelligence as creating one
of the most innovative sales
solutions for corporate executives.
Mr. Chapman states; “This
partnership will offer, for the
first time in business, on-demand 24
x 7 predictive sales analytics that
will enable all sales leaders and
corporations to make the necessary
and immediate corrections to their
business plans. Quick responsiveness
to sales and market changes will
have a profound impact on
profitability, competitive advantage
and ultimately shareholder equity.
For the first time, Executive
Officers will be able to implement
critical sales strategies on a
timely basis, and never have to be
in the dark about their sales and
revenue trending. This is a profound
business leadership breakthrough.”
The new real-time
technology will provide ongoing
indicators and root cause analysis
complete with early warning systems
and drill down capability. The
result will be a powerful tool that
predicts future outcomes based on
customer decision dynamics and
salespeople attitudes.
About Primary
Intelligence
Primary Intelligence,
Inc., based in Salt Lake City, Utah,
is a leading provider of predictive
sales analytics, sales intelligence,
and competitive intelligence
solutions for managing and servicing
sales infrastructure to the world’s
leading companies. Through win loss
analysis, Primary Intelligence
provides clients with concise,
actionable intelligence that allows
them to make correct decisions about
their target markets, products, and
strategies. For more information
about Primary Intelligence, visit
www.primary-intel.com.
About The Chapman
Group
The Chapman Group is
a global sales strategy consulting
firm that specializes in creating
and optimizing world class sales
organizations through the
implementation of innovative and
proprietary sales processes,
methodologies, best practices, and
software tools. With deep
functional expertise and proven
experience in sales process
consulting, The Chapman Group works
with clients in improving the way
they sell and the value they deliver
to customers through improving the
effectiveness of their sales
process. For more information about
The Chapman Group, visit
www.ChapmanHQ.com.
Contacts:
Rob Jeppsen
Primary Intelligence
801-838-9600 ext. 5042
rjeppsen@primary-intel.com
Denny J. Chapman Jr.
The Chapman Group
800-755-1905 ext.
24
dennychapman@chapmanhq.com
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2004 |
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08.16.04 — |
|
Press
Release |
Source: The
Chapman Group |
BALTIMORE, MARYLAND - Monday,
November 01, 2004, 9:00 am EST
The Chapman Group Announces
Addition of Comcast Corporation to Client
Portfolio
The Chapman Group, a global
sales strategy consulting firm that
specializes in creating and optimizing world
class sales organizations announced today
that they have reached an agreement with
Comcast Corporation to provide Comcast’s
sales managers in the Washington Metro area
with training on leading, managing, and
coaching their sales teams.
This agreement marks another
key step in The Chapman Group’s goal of
increasing their local market presence.
“Comcast Corporation is a leader in the
cable industry and improving the leadership
and coaching skills of their sales managers
in the Washington Metro area will
successfully enable them to continue to
retain this dominant market position,” said
Dennis Chapman, President, The Chapman
Group.
About Comcast Corporation
Comcast Corporation (Nasdaq:
CMCSA, CMCSK) (www.Comcast.com)
is principally involved in the development,
management and operation of broadband cable
networks and in the provision of programming
content. The Company is the largest cable
company in the United States, serving more
than 21 million cable subscribers. The
Company's content businesses include
majority ownership of Comcast Spectacor,
Comcast SportsNet, E! Entertainment
Television, Style Network, The Golf Channel,
Outdoor Life Network and G4. Comcast Class A
common stock and Class A Special common
stock trade on The NASDAQ Stock Market under
the symbols CMCSA and CMCSK, respectively.
About The Chapman Group
The Chapman Group is a global
sales strategy consulting firm that
specializes in creating and optimizing world
class sales organizations through the
implementation of innovative and proprietary
sales processes, methodologies, best
practices, and software tools. With deep
functional expertise and proven experience
in sales process consulting, The Chapman
Group works with clients in improving the
way they sell and the value they deliver to
customers through improving the
effectiveness of their sales process. For
more information about The Chapman Group,
visit
www.ChapmanHQ.com.
Contact
Denny J. Chapman Jr.
The Chapman Group
800-755-1905 ext.
24
dennychapman@chapmanhq.com
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08.16.04 — |
|
Press Release |
Source: The Chapman Group |
Chapman Group CEO Dennis Chapman to
speak at the Strategic Account
Management Association’s SAMA
University
BALTIMORE, MARYLAND - Monday, August
16, 2004, 9:00 am EST
The
Chapman Group announced today that
Dennis Chapman will be speaking at
the Strategic Account Management
Association’s SAMA University to be
held October 27-28, 2004 in Chicago,
IL. Dennis will be speaking on the
topic of employing metrics in the
area of account management during
his workshop entitled “Employing
Metrics to Optimize Account
Management Practices, Relationships
and Outcomes. For companies that
are interested in learning more
about SAMA or SAMA University,
please visit
http://www.strategicaccounts.org
or download the official SAMA
University brochure
http://www.strategicaccounts.org/dlpdf/SamaU_2004.pdf.
About The Chapman Group
The
Chapman Group is a global sales
strategy consulting firm that
specializes in creating world class
sales organizations through the
implementation of innovative
proprietary sales processes,
methodologies, best practices, and
software tools. With deep
functional expertise and proven
experience in sales process
consulting, The Chapman Group works
with clients in improving the way
they sell and deliver value to
customers through improving their
sales process. Their home page is
www.ChapmanHQ.com.
About SAMA
The Strategic Account Management
Association is a non-profit
organization devoted to developing
and promoting the concept of
customer-supplier collaboration.
SAMA is dedicated to the
professional development of the
individuals involved in the process
of managing national, global and
strategic customer relationships,
and to enabling firms to create
greater customer value and achieve
competitive advantage accordingly.
Their home page is
www.StrategicAccounts.org.
Contact
Denny J. Chapman Jr.
The
Chapman Group
Tel: +1 (410) 381 7113
dennychapman@chapmanhq.com
Libby Cannon
Strategic Account Management
Association
Tel: +1 (312) 251 3131
cannon@strategicaccounts.org
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07.16.04 — |
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Press Release |
Source: The Chapman Group |
Chemetall
Oakite Completes Phase I Launch of
Corporate University Across North
America
BERKELEY
HEIGHTS, NEW JERSEY - Friday, July 16,
9:00 am ET
Chemetall
Oakite today completed phase I of The
Chemetall Oakite Center of Excellence
across North America. Initial feedback
toward the Center of Excellence points
to revitalization of the corporate
culture and a renewed sense of the
corporate strategy and direction within
the company for all employees.
Over the
course of this project, members of The
Chapman Group (TCG) worked with a
Chemetall Oakite client team consisting
of senior management in order to further
develop the strategic objectives, goals,
and vision for implementation.
“The initial
strategic approach that a company takes
toward launching and implementing a
Corporate University is critical; if
enough time is not spent on the front
end developing the proper
infrastructure; it will ultimately be
very hard to achieve a high level of
success in implementing future employee
development programs. Chemetall Oakite
recognized this immediately and put the
right resources together both internally
and externally to insure this project’s
success” said William Ganz, Senior
Consultant, The Chapman Group.
“We are very
excited about the possibilities that The
Chemetall Oakite Center of Excellence
brings to the organization. We feel
that this strategic direction of the
company will help us continue to attract
and retain talent and continue our
leading position within the specialty
chemicals marketplace” said
Ron
Felber,
CEO, Chemetall Oakite.
About The Chapman Group
The Chapman
Group is a global sales strategy
consulting firm that specializes in
creating world class sales organizations
through the implementation of innovative
proprietary sales processes,
methodologies, best practices, and
software tools. With deep functional
expertise and proven experience in sales
process consulting, The Chapman Group
works with clients in improving the way
they sell and deliver value to customers
through improving their sales process.
Their home page is
www.ChapmanHQ.com.
About
Chemetall Oakite
Oakite
Products, Inc., with headquarters based
in Berkeley Heights, NJ, has been
developing, manufacturing, and supplying
state-of-the art specialty chemical
products since 1909. The QS9000/ ISO
9001 certified company offers a wide
spectrum of products and systems to meet
the needs of many industries, including
aerospace, agricultural, appliance,
architectural, automotive, coil coating,
cold forming, and other metal
processing-related markets. Chemetall
Oakite's integrated products, chemical
management systems, process equipment,
and service programs facilitate the
achievement of many industries'
processing needs. Their home page is
www.Oakite.com.
Contact
Denny J.
Chapman Jr.
The Chapman
Group
Tel: +1
(410) 381 7113
dennychapman@chapmanhq.com
Karen Sohl
Chemetall
Oakite
Tel: +1
(800) 526 4473
karen.sohl@chemetall.com
Click here for the Chemetall Oakite case
study
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07.14.04 — |
|
Press Release |
Source: The Chapman Group |
Chapman
Group CEO Dennis Chapman Addresses Sales
Leaders at Frost & Sullivan’s 5th Annual
Executive Summit: Sales & Marketing 2004
BOSTON,
MASSACHUSETTS - Wednesday, July 14, 2004
Dennis
Chapman spoke today at Frost &
Sullivan’s 5th Annual Executive Summit:
Sales & Marketing 2004 on global sales
challenges and opportunities as part of
a panel that included executives from
Marriott International, Xerox
Corporation, Alcatel & Quidel
Corporation.
The
conference focus this year centered on
providing an interactive forum for sales
and marketing professionals seeking to
maximize ROI through superior sales, CRM
& marketing strategies.
About The Chapman Group
The Chapman
Group is a global sales strategy
consulting firm that specializes in
creating world class sales organizations
through the implementation of innovative
proprietary sales processes,
methodologies, best practices, and
software tools. With deep functional
expertise and proven experience in sales
process consulting, The Chapman Group
works with clients in improving the way
they sell and deliver value to customers
through improving their sales process.
Their home page is
www.ChapmanHQ.com.
About
Frost & Sullivan
Frost & Sullivan employs
over 400 consultants, market analysts,
corporate trainers, account managers and
customer support staff globally. They
work together in providing growth
consulting and corporate training
solutions to clients in more than 50
countries around the world.
Their home page is
www.Frost.com
Contact
Denny J.
Chapman Jr.
The Chapman
Group
Tel: +1
(410) 381 7113
dennychapman@chapmanhq.com
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06.29.04 — |
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Press Release |
Source: The Chapman Group |
Acton Mobile Industries
Selects The Chapman Group to Develop &
Support Its National Sales Force
Automation System
Tuesday June 29, 9:00
am ET
BALTIMORE--(BUSINESS WIRE)--June 29,
2004--Acton Mobile Industries, the
value leader in mobile office space
and modular buildings, and The
Chapman Group today announced that
they have reached an agreement under
which The Chapman Group will
develop, implement, and support
Acton Mobile Industries' web-based
sales force automation system on a
national basis.
Under
this agreement, The Chapman Group
will develop and support Acton
Mobile Industries' web-based sales
force automation system which will
manage Acton Mobile Industries'
entire sales process; from lead
generation to order fulfillment. The
national deployment of this system
is part of Acton Mobile Industries'
strategy to enhance their sales
cycle and improve service levels
across their US-Based marketplace.
"This
agreement marks an important step
toward our goal of improving the way
that our company sells and markets
our services. It equips our sales
force across the US with a more
efficient and effective means in
which to service our clients," said
Barry Gossett, CEO, Acton Mobile
Industries.
"Acton Mobile Industries has long
been an industry leader in providing
value and exceptional customer
service to enhance the overall
customer experience, and this is yet
another strong example of their
ability to differentiate themselves
in the marketplace," said Dennis
Chapman, President & CEO, The
Chapman Group.
About
Acton Mobile Industries
With
headquarters located in Baltimore,
Maryland, and 15 offices in 12
states, Acton Mobile Industries has
been servicing the mobile office and
modular building industry since
1970. Through the ability to quickly
deliver temporary space that makes
job surveillance and project
management both comfortable and
convenient, Acton Mobile Industries
has become the value leader in
providing mobile offices and modular
buildings to suit customer's
specific needs. Acton Mobile
Industries provides temporary space
for construction sites, schools and
industry in a variety of sizes and
for varying lengths of time. Please
visit
www.ActonMobile.com for more
information.
About
The Chapman Group
The
Chapman Group is a global sales
strategy consulting firm that
specializes in creating world class
sales organizations through the
implementation of innovative
proprietary sales processes,
methodologies, best practices, and
software tools. With deep functional
expertise and proven experience in
sales process consulting, The
Chapman Group works with clients in
improving the way they sell and
deliver value to customers through
improving their sales process.
Please visit
www.ChapmanHQ.com for more
information.
Click
here for the ACTON Mobile Industries
Case Study in Adobe PDF Format.
Contact:
The Chapman Group, Columbia
Denny J. Chapman Jr., 410-381-7113
dennychapman@chapmanhq.com
or
Acton Mobile Industries, Baltimore
W. J. Wyatt, 410-931-9100
jwyatt@actonmobile.com
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06.23.04 — |
SAMA (Strategic Account
Management Association) 40th Annual
Conference
The Chapman Group
participated last month in SAMA’s 40th
Annual Conference held from May 23-26 in
Orlando, Florida.
This is the 3rd year in a row that
The Chapman Group has supported this event. The
sharing of best practices that occurs every year
is an invaluable resource to the further
development of account management, and The
Chapman Group participated in this exchange of
best practices during speaking sessions
conducted by Dennis Chapman on Team Metrics That
Matter and The Ever Shifting Client. Each
session was held twice, and over 150 people
collectively participated in these sessions.
The Chapman Group hosted the Tuesday evening
dinner that held the theme “SAMA by the Bay,”
which truly painted a nice snapshot of the
Chesapeake Bay & Maryland for everyone that was
in attendance.
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05.27.04 — |
IMC USA
Founded in 1968,
the Institute of Management Consultants USA,
Inc. (IMC USA) is the premier national
professional association representing management
consultants.
Members specialize
in all management consulting areas including
accounting, finance, human resources, logistics,
manufacturing, marketing, purchasing, research,
and technology. IMC’s expertise extends across
all industries, domestic and international.
In addition to
knowledge and experience, IMC USA members are
committed to their professional practice. Each
annually pledges to uphold a strict
Code of Ethics enforced by the Institute.
The Chapman Group
was proud to be an exhibitor and presenter at
this year’s 2004 North American Conference for
Management Consultants entitled Creating
Opportunities in a Changing Profession.
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05.20.04 — |
The Chapman Group (TCG) announces Gold Level
Sponsorship of SAMA’s 40th Annual Conference,
May 23-26, 2004 in Orlando, Florida. TCG
will be exhibiting at the trade fair in Booth
#3. In conjunction with the conference, Dennis
Chapman will be speaking at 2 sessions: Team
Metrics That Matter & The Ever-Shifting Client.
Team Metrics That Matter will be held Monday,
May 24th from 3:00PM – 5:30 PM, and again on
Tuesday, May 25th from 3:00PM – 5:30PM. The
Ever-Shifting Client will be held Tuesday, May
25th from 10:00AM – 11:30AM, and again on
Tuesday, May 25th from 1:00PM – 2:30PM
Click on Hyperlink above for the whole article.
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05.20.04 — |
Metrics Institutionalize Sales Best Practices
The United
States Postal Service
The USPS (The
16th largest revenue generating
company in the United States) engages The
Chapman Group to institutionalize best practice
sales and strategic account management
processes, methodologies & metrics into their
sales and service automation system and deploys
to over 900 sales representatives and managers.
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05.18.04 — |
A NEW LOOK FOR CHAPMANHQ.COM
The Chapman Group
launches new website
www.ChapmanHQ.com
with a
new look, enhanced features, and resources, and
improved navigation. Intergraded eNewsletter
and, many media rich resources, to spice up your
Sales.
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05.17.04 — |
The Chapman Group
announced today that Dennis Chapman will be
speaking at Frost & Sullivan’s upcoming 5th
Annual Executive Summit: Sales & Marketing
2004. Dennis will be speaking as part of a
debate team on the issue of global sales
challenges & opportunities. Other members of
the debate team include executives from Marriott
International, Xerox Corporation, Alcatel &
Quidel Corporation. This event will be held in
Boston, Massachusetts from July 11-15, 2004.
Dennis will be speaking on July 14, 2004 at
10:45AM. For more information, please visit
Frost & Sullivan’s event website at:
http://www.frost.com/prod/servlet/events.pag
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05.11.04 — |
Dennis Chapman spoke
today at the 2004 Pittsburgh Chemical Day
conference in Pittsburgh, Pennsylvania on
Embracing Change in the Chemical Industry.
Pittsburgh Chemical Day is the single largest
event that is held in the chemical industry each
year. Leading companies from the chemical
industry were in attendance, concluding in a
closing speaking session in which the CEO of
Bayer Corporation,
Dr. Attila
Molnar spoke on change in the chemical
industry. The Chapman Group also exhibited at
this event.
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05.07.04 — |
The Chapman
Group (TCG) today announced a definitive
agreement with HPI/SPS in which HPI/SPS
gained sole ownership of The Chapman Group’s
service offerings for the Latin America
region. This agreement continues to build
on the string of successful partnerships
that The Chapman Group has entered into in
recent months. This strengthens TCG’s
position in the Latin America market and
will continue to fuel the firm’s
international business growth. For more
information on HPI/SPS, please visit:
http://www.hpiintl.com/hpi3/espan/somos.html
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05.04.04 — |
Today, Dennis
Chapman addressed a group of executives in
Columbia, South America on account
management best practices. This session was
held in conjunction with a week long trip to
South America in which The Chapman Group met
with key executives from HPI, a leading
consulting services company that covers the
Latin America region.
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05.01.04 — |
Dennis Chapman
spoke at IMC’s (Institute of Management
Consultants) national conference in
Nashville, Tennessee. Dennis spoke at the
pre-conference workshop on the topic of
Creating & Satisfying Clients in the
Consulting Industry. Attendees gained
tremendous insight into the business
development process in the consulting
industry and were able to attend a question
and answer session at the conclusion of
Dennis’ speaking session.
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03.10.04 — |
The Chapman Group
Launches it's first eNewsletter The Sales
Advisor
This is a monthly eNewsletter which will include
interesting sales focused articles, on how to
improve your sales, Customer Spotlights,
Associations and free sales tips, and tools. If
your are not already receiving,
sign up here.
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03.01.04 — |
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CLIENT SPOTLIGHT
Launching &
Managing A Corporate University
The University of
Amtico - Amtico International
Inc. |
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In November of 2002, The Chapman Group began
working with Amtico International in order to
implement a corporate university for their
organization. This relationship began based on
a long-term initiative of the company to deploy
the corporate strategy of the company from the
executive level to all employees.
Some notable milestones of this client
engagement include:
• Development Project Launch Date: November
2002
• University Launch date: April 14, 2003
• First courses included
– Leadership
– Mission & Culture
– Customer Service
A corporate university must fulfill a need or
void in the business in order to be fully
successful. In this instance, the university
helped Amtico International successfully deploy
their corporate strategy and goals through the
implementation of various courses and exercises.
This initiative is now entering its 2nd
year and looks to further build on its’
successes during Year #1. Go University of
Amtico! |
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03.01.04 — |
ASSOCIATION SPOTLIGHT
The Chapman Group recently expanded their
channels of distribution through an alliance
with Edge Plc., an international learning and
development company based in Northern Ireland.
The partnership grants Edge the ability to
distribute The Chapman Group’s products and
services with an emphasis on LoyaltyProTM,
a web-based customer survey tool built to assess
and manage customer attrition. In return, Edge
has presented The Chapman Group with the
opportunity to explore new markets in the
European market. The Chapman Group and Edge
share many commonalities in business strategy,
visions, and values. Through this relationship,
it is expected that more companies in need of
sales improvement will gain access to The
Chapman Group’s trainings, tools, methodologies,
and processes.
About Edge
Edge was founded in 1993 with a simple mission
to develop sales people and improve their
personal success; today edge is an international
learning and development specialist. Their
philosophy is all learning, corporate and
personal, must create a profitable experience
for all those involved in the transaction. Edge
holds this pledge dearly and considers the needs
of our audience and the corporations they
represent, before a single hour of learning is
designed.
Edge invests heavily in a rigorous design and
delivery methodology, believing passionately in
the principle of adult learning. This ensures
each program maximizes the benefits of action
learning to produce experiences that are
memorable, stimulating and fun.
Edge sees their role as invigorators, inspiring
people to become involved in creating positive
change for themselves and their corporations.
Edge creates environments that promote visionary
leadership, paradigm breaking and results
measurement. If people are to accept the rewards
for creating true competitive advantage, they
have a responsibility to measure the change.
Edge has aided the success of thousands of
business people in more than 24 languages and 53
countries around the world.
To learn more about Edge please visit their
website at
www.edgeplc.com
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02.28.04 — |
The Chapman
Group today announced that Acton Mobile
Industries initiated a full-scale launch of
the XSalerator.com™ sales management system
for their United States sales division.
Acton Mobile Industries has purchased the
rights to implement the XSalerator.com™
process, methodology, and metrics into their
own proprietary sales management system
named ASM. Plans for future development
within ASM are currently underway, and
immediate results are expected as a result
of this technology implementation.
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